How to Plan for the Unexpected Questions
Of course it’s always possible to be caught of guard but, in business, we can reduce the chances of that. Reasoned responses to the unexpected can be prepared in advance. Taking the experiences of salespeople, stand-up comedians and pilots as examples, Jim shows how a bit of preparation and practice (and more practice) will have you primed and ready to deal with that unexpected question that is sure to be asked sooner or later.
His advice was published in full at Presentation Guru and you can read it here: How to Prepare for the Unexpected Question